Re: incorrect shipment type?

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To: <community@...>
Date: Tuesday, July 15, 2008 - 12:33 am

Small update:
OM kindly has (or will) refunded us the difference between ground and
2nd day -- thus the situation is resolved and we are patiently and
passionately waiting
;-) By that email I thought to collect some kind of statistic from the
reactions of people if that was common situation, and it seems it
wasn't, so that is good, and distributor I guess did good job after all.

My comment: As for overreacting -- being open source should never imply
worse quality. Besides being opensource, freerunner is a commercial
product, thus I don't think we should lower the bar and our expectation
from the provided 'service' and 'goods': sure thing we should be a bit
'relaxed' when it gets to hardware since it is somewhat harder in
phone-world to select and combine pieces which satisfy openmoko project
requirements. Sure thing we can lower a bar for the state of software
as it is shipped now -- openmoko was intended to be a community project
and OM's team did its best to get HW ready as soon as it is ready so
community could get is hands dirty ;-) Service (ie shipment etc)
is completely other side of the medal.

On Mon, 14 Jul 2008, ian douglas wrote:

> Flemming Richter Mikkelsen wrote:

> > Don't you overreact? I think a few extra days will not kill you.

> There's also the matter of being *charged* for 2nd day air shipment and

> -id

> _______________________________________________

--
Yaroslav Halchenko
Research Assistant, Psychology Department, Rutgers-Newark
Student Ph.D. @ CS Dept. NJIT
Office: (973) 353-5440x263 | FWD: 82823 | Fax: (973) 353-1171
101 Warren Str, Smith Hall, Rm 4-105, Newark NJ 07102
WWW: http://www.linkedin.com/in/yarik

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Messages in current thread:
incorrect shipment type?, Yaroslav Halchenko, (Fri Jul 11, 1:07 pm)
Re: incorrect shipment type?, Flemming Richter Mikkelsen..., (Mon Jul 14, 7:21 pm)
RE: incorrect shipment type?, Josh Monson, (Mon Jul 14, 7:45 pm)
Re: incorrect shipment type?, Yorick Moko, (Mon Jul 14, 8:09 pm)
Re: incorrect shipment type?, ian douglas, (Mon Jul 14, 7:28 pm)
Re: incorrect shipment type?, Yaroslav Halchenko, (Tue Jul 15, 12:33 am)
Re: incorrect shipment type?, Flemming Richter Mikkelsen..., (Mon Jul 14, 7:44 pm)