--> Bram, your gtodo is mentioned.

On Fri, Mar 16, 2007 at 01:40:57AM -0400, Daniel Ouellet wrote:
quoted text
> Karl O. Pinc wrote:
> >On 03/15/2007 11:29:22 PM, Theo de Raadt wrote:
> >
> >>I looked for your name on the donations list.  I don't see it.
> >
> >I only buy CDs and stuff occasionally, and generally
> >invest time in what I hope are productive ways.
> 
> And what are the developers doing with their time? They give it to you 
> and you have the got to complain on top of it! So, they should waist 

The users work as an army of testers and if something doesn't work, they report
in in a form of complaint. That saves Theo the bug money needed to pay an army
of beta testers like game companies do.

On my Ronja project, complaints serve a good service. I get a complaint,
extract useful information what needs to be fixed/improved, put it on my
prioritized TODO list (http://www.stack.nl/~brama/projects/todo/) and forget
about the complaint.

The less experience user, the higher quality complaints he generates. More
advanced users cannot spot some bugs in instruction manuals because their
experienced brain automatically fills in. The least experienced generate good
feedback even regarding the website structure, usability and ergonomy.

The worst people are the too lazy to complain ones who manage to build a whole
Ronja even while encountering 10 bugs and 20 ambiguities on the way and then
they risk strange unreliabilities in their device. Sometimes bugs persist in
the instruction manuals for long time because of these people.

I can only recommend the mentioned gtodo program that's what makes difference
for me between reacting neurotically to complaints and taking them easy.

CL<