Re: How to reduce the number of open kernel bugs

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From: Parag Warudkar
Date: Friday, May 2, 2008 - 7:42 am

Adrian Bunk <bunk <at> kernel.org> writes:


Actually this way of _communication_ is better because the maintainer has -

a) at least seen the bug
b) made it clear upfront that he/she is not in a position to fix it and
c) not inflicted a huge amount of follow up work for the reporter
while giving no hope that it will be fixed.

There is not much you can do if the maintainer feels he/she can't do
anything - apart from fixing it yourself which has its limits.
So the best that can be done is to communicate it clearly - that
happens in this case.

Compare the above to -

* Reporter reports a bug.

* People in position to fix it  have no care for it and they show it
(By not even looking at it).

* Significant amount of time passes with no activity.

* Reporter receives a automated mail (bonus insult) - New release is
available, please retest with new release and open a new bug if the
problem still exists.

* Bug is closed

* Bug still exists in next release - reporter knows only when he/she
gets a chance to upgrade to next release (not always easy/possible).

Parag
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Messages in current thread:
Re: How to reduce the number of open kernel bugs, Parag Warudkar, (Fri May 2, 7:42 am)
Re: How to reduce the number of open kernel bugs, Adrian Bunk, (Fri May 2, 8:11 am)
Re: How to reduce the number of open kernel bugs, Daniel Hazelton, (Fri May 2, 9:29 am)
Re: How to reduce the number of open kernel bugs, Andi Kleen, (Fri May 2, 10:27 am)
Re: How to reduce the number of open kernel bugs, Parag Warudkar, (Fri May 2, 10:30 am)
Re: How to reduce the number of open kernel bugs, Daniel Hazelton, (Fri May 2, 10:40 am)
Re: How to reduce the number of open kernel bugs, Daniel Hazelton, (Fri May 2, 10:44 am)
Re: How to reduce the number of open kernel bugs, Rafael J. Wysocki, (Fri May 2, 10:48 am)
Re: How to reduce the number of open kernel bugs, Adrian Bunk, (Fri May 2, 11:01 am)
Re: How to reduce the number of open kernel bugs, Andi Kleen, (Fri May 2, 11:18 am)
Re: How to reduce the number of open kernel bugs, Parag Warudkar, (Fri May 2, 11:25 am)
Re: How to reduce the number of open kernel bugs, Daniel Hazelton, (Fri May 2, 4:10 pm)
Re: How to reduce the number of open kernel bugs, Daniel Hazelton, (Fri May 2, 4:15 pm)