Bugzilla sucks quite a lot at email, but you can answer emails and they get
into the bugzilla database; and there're two mailing lists (listed in
Documentation/HOWTO) that send notifications about every new bug
added/modified- I know it's not the perfect email interface every hacker
wants, but it's better than nothing.
I suggested some time ago that it'd be useful to send every new bug
notification from bugme-new to the LKML (and/or other lists). The
volume should not be so high to make it so annoying that it makes it
unuseful, and at least it makes the bugzilla-haters aware of the bugs
reported, and since bugzilla tracks the answers to emails and the
reporter email address is in the email, it makes easier for bugzilla-haters
to ask for more data and try to fix the problem, without starting
any browser.
I can understand Adrian's resign. Bugzilla is crap, but there're users
reporting bugs there and willing to cooperate to fix them, and they're
not getting listened. There're even a few description of patches (ie: "line
6 in foo.c is wrong and it breaks our testing, it should read like this:")
that have been sitting there for *years* and not getting merged. I guess
that Adrian tried to canalize the important regressions to the hackers,
and he got tired of apparently being the only one that cares about getting
them fixed.
So I, or anyone else, could try to do Adrian's job. But if Adrian (a guy
that sends patches to make global functions static 8) got tired
of doing that job, I suspect that I, or anyone else would also got
tired of it even sooner. There're other big projects with probably
more bug reports than linux, they don't work this way, and they
look more succesful in their bug handling.
So in my humble opinion there's a problem, about how the whole
bug reporting/fixing process works. With the current linux
development model, a good bug reporting/fixing process doesn't
looks optional, since it's important to fix bugs ASAP to get the
fixes into -stable. The fix may go as further as "writing our own
bug tracking software" in the same way git fixed other
development issues, or it may be a human issue, or a mix of the
two.
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